Frequently Asked Questions

Is JigPuzzle free to play?

Yes. JigPuzzle is free to play, and core puzzle access does not require subscriptions or in-game purchases. We want users to evaluate the game on quality and experience, not spending pressure.

Do I need an account?

No account is required for normal gameplay. Your local progress is stored in your browser. This keeps onboarding fast and reduces the amount of personal data required to enjoy the game.

How does progress saving work?

Progress is saved in local browser storage on the same device and browser profile you used while playing. If local storage is cleared, private browsing mode is used, or you switch devices, previous progress may not appear. We recommend using a stable browser profile for consistent saves.

Can I play on mobile devices?

Yes. JigPuzzle is optimized for modern mobile browsers on Android and iOS. For larger boards, landscape mode generally improves readability and touch precision.

How can I improve puzzle performance?

Use the preview phase intentionally, identify anchor tiles early, and preserve solved clusters whenever possible. These habits reduce unnecessary moves and improve completion consistency. Our long-form blog guides include deeper strategy frameworks if you want a structured improvement path.

Is JigPuzzle safe for children?

JigPuzzle is designed as a single-player experience without direct messaging, social chat, or public user-generated content. We prioritize predictable gameplay, no surprise purchases, and clear policy pages to help parents evaluate suitability.

Do you use copyrighted artwork?

We maintain an asset policy requiring original, public-domain, or properly licensed content in production puzzle packs. We are also improving attribution documentation and review procedures to strengthen compliance over time.

Do you run intrusive ads or trackers?

Our approach is privacy-conscious. We avoid unnecessary tracking practices and document data handling in our Privacy Policy. Any future monetization changes will be reflected transparently in policy updates.

How often do you publish updates?

We publish content and site improvements on an ongoing basis, with a focus on quality over volume. Our priorities include expanded educational articles, usability improvements, and stronger policy clarity.

How do I contact support?

You can reach us through the contact page for technical issues, business inquiries, and policy-related questions. We review feedback to improve both gameplay and documentation quality.